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In November 2020, my family took a weekend trip to Walt Disney World and stayed at Disney’s Old Key West resort. We had stayed there many years ago when my kids were very young, so they did not remember the resort. Our group consisted of our family of six and my niece who is in her early twenties.
After getting off Magical Express, we went straight to bell services which is only a few steps away from where you are dropped off. Due to Covid, Magical Express was not handling luggage. Therefore, we only did carry ons for our flight since it was a quick trip and to get on Magical Express quicker.
After dropping our bags off, we walked through the Hospitality House area. In this area, you will find everything you need for your stay at Old Key West. Walking down an open air hallway, check in and guest relations is just behind bell services. It’s an intimate lobby with a small sitting room, which was closed off at the time.
Opposite the check in area is the resort’s sundry shop, Conch Flats General Store. If you need last minute souvenir shopping, anything with a DVC logo on it, food, medicines, alcohol or snacks, this is the place for you.
Connected to Conch Flats is Olivia’s. Olivia’s is the table service restaurant at this resort. We ate here for a breakfast and a dinner during our trip. Both meals were great. I really enjoyed the Duval Street burger and some of my wife’s Southernmost Buttermilk chicken. Either one is a great choice. Since this is Disney’s first DVC resort, they celebrate their DVC Members by having pictures of members throughout the entire restaurant. My kids really enjoyed looking at some of the “really old” pictures.
Going beyond Olivia’s is the Gurgling Suitcase which is the local watering hole. This location is small but mighty, it has a good selection of beverages focusing on your more tropical drinks. One of the things I found interesting was the fire department patches from all over the world.
Beyond the Hospitality House you will find the boat launches to Disney Springs, Good’s Food To Go, the fitness center, community hall, arcade, laundry, a changing room with showers and the feature pool.
Good’s Food To Go is the quick service eatery at the resort and has outdoor seating only. This is also where the refillable mug station is. Normally, you would fill your own mug up, however, with Covid, you show the Cast Member your mug and ask for what drink you want and they give it to you in a cup. My daughter found quickly that the cups they give you hold more liquid than the refillable mug.
Community Hall has movies to borrow, activities for the kids and you can pick up pong pong balls and paddles for use at the ping pong table right outside of Community Hall.
Next to Community Hall is the arcade which was closed at the time due to Covid and we were not able to look inside.
Across the way is the feature pool. This pool is very large. The pool’s water side is designed as a sand castle and my kids made good use of it enjoying shorter lines for it. At the pool there is also a sauna which I don’t think any other resort has. It is located at the lighthouse next to the pool.
The resort itself is very sprawling. There are many neighborhood like style areas with multiple buildings in each. If you are at the farthest point from the Hospitality House, it can take a long time to get to the Hospitality House area for meals, the store and the front desk. Each area does have its own pool unless you are close to the Hospitality House.
We were in a two bedroom unit across from the Hospitality House which was very convenient, for the most part. We ran into an issue with the buses to the parks. The Hospitality House stop is the last to be picked up going to the parks which makes for a big issue, especially since they are not packing the buses due to Covid. We waited at the Hospitality House bus stop for a little while noticing that the buses never came to us because they were filled. We were able to solve this problem by walking to the first bus stop which we could see from where we were. This was a good choice since we were on the bus quick
The room was great. It was newly refurbished and the rooms at Old Key West are huge. The bedrooms are about the same size as other resorts, however the kitchen/living room area is very big and with the balcony there is more than enough space to spread out.




So, here is the good, the bad and the great.
The good- If you stay in the Hospitality House area everything the resort has to offer is at your fingertips.
The bad- Buses. As I said before, buses to the parks is tough at this resort and you could be waiting a long time.
Honorable mention, if you are not near the Hospitality House, a car would be very helpful.
The great- The relaxed atmosphere, the large rooms and a boat ride to Disney Springs.
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